Before the first session, you will have a free initial 20 minutes consultation where you can ask questions. After the therapist and you agree on further work, you can set up the first session.

In the first session, the therapist will generally want to know about what has brought you to counselling. The therapist will ask questions to understand which concerns you would like to address, what is troubling you and what you are hoping to achieve from therapy.
The first assessment session lasts 70 minutes. All follow up sessions are 50 minutes.

If there is a need for e.g. exposure, you and your therapist would schedule sessions that are longer, which last 90 minutes.
You are not required to commit to a minimum number of sessions. Some clients come to therapy with a very specific problem and may benefit from 3 sessions. A therapist with Mothers Mental Health offers evidence-based treatment like Cognitive Behavioural Therapy (CBT) and Dialectical Behavioural Therapy (DBT). CBT ranges from 5 to 20 sessions depending on the type of disorder or situation. You and your therapist can discuss how many sessions may be right for you.
Please visit Online Therapy.
Please note that therapy services provided therapist professional designation, Registered Social Worker - MSW RSW, may be covered in full or in part by your extended health benefits plan. You will need to check with your plan provider to make sure it covers counselling or psychotherapy. It is important to mention that it is provided via Telehealth.

A receipt after the payment is made will be issued that you can submit to your Insurance Company if you have Insurance Coverage.
  • Do you provide coverage for counselling or psychotherapy by a Registered Social Worker, Psychotherapist?
  • Do you cover Online Therapy / Counselling by a Registered Social Worker, Psychotherapist?
  • What is the maximum amount paid per session for a therapist?
  • Does my psychotherapist bill the insurance company directly or I pay upfront and then get reimbursed?
Confidentiality is fundamental to the therapist/counsellor relationship. However, there are certain ethical and legal limitations to confidentiality. The therapist will review the limits of confidentiality prior to agreeing to work together. Limitations to confidentiality include:

  • Confidentiality may be broken in order to prevent harm, if you pose an immediate threat to your life and safety or that of other individuals.
  • Mandatory reporting laws for abuse of children and dependent adults.
  • The judge has a right to subpoena information pertaining to your treatment if you become involved in a legal case.